Autumn Sale ends in
Stable footing, and an easier way in.
Tax included. See shipping & import costs
Singapore import GST (9%) is collected by the courier on delivery, not at checkout.
Recommended Sizes by Breed
*Sizes are approximate guidelines.
See photos
XS Size
Height: 10cm
Width: 55cm
Depth: 41cm
Recommended for toy breeds primarily weighing 5kg or less.
S Size
Height: 12cm
Width: 69.5cm
Depth: 51.5cm
Recommended for small breeds primarily weighing 5kg to 10kg.
M Size
Height: 15cm
Width: 87cm
Depth: 67cm
Recommended for medium breeds primarily weighing 10kg to 20kg.
L Size
Height: 17cm
Width: 118cm
Depth: 93cm
Recommended for large breeds primarily weighing 20kg or more.
Sherpa fabric: 100% polyester
Cooling fabric: 100% polyester
100% polyester
Memory foam: MDI foam
High-resilience foam: polyurethane foam
Polyurethane foam
The covers are easily removable and can be hand-washed or machine-washed on a delicate cycle.
For soiling beyond the covers, dab gently with a cloth or soft sponge dampened with a mild (pH-neutral) detergent to lift the dirt.
Please note: the cushions (fill) cannot be washed with water.
Designed in Japan
Made in China
The foam in the gugu Doggie uses materials certified by CertiPUR-US®, which certifies environmental, health, and safety standards.
| Size | Shipping (approx.) | Import GST |
|---|---|---|
| XS | ≈ S$34 | ≈ S$14 |
| S | ≈ S$38 | ≈ S$17 |
| M | ≈ S$52 | ≈ S$22 |
| L | ≈ S$84 | ≈ S$31 |
Approximate, shown in SGD. Final shipping is calculated at checkout on total parcel weight — adding a cover or blanket may move the order up one weight band.
Ships direct from Japan via Sagawa GlobalPost / Japan Post, typically 7–10 days.
Singapore import GST (9%) is collected by the courier on delivery, not at checkout.
Which countries do you ship to?
We currently ship from Japan to Singapore, Hong Kong, Taiwan, and South Korea, in addition to domestic delivery within Japan. Available products may differ by country.
How long does international delivery take?
Approximately 10-15 business days from dispatch, plus any customs processing time in your country.
Will I have to pay import duties or taxes?
Possibly, depending on your country. International orders are shipped Delivered Duty Unpaid (DDU): where your country applies import duties, GST or VAT, these are payable by you and collected by the carrier or customs authority. Hong Kong applies no import charges. Singapore, Taiwan and South Korea generally apply import GST/VAT and may apply duties.
I'm ordering from South Korea: what is a PCCC?
Korean customs requires a Personal Customs Clearance Code (개인통관고유부호) for imported parcels. [Collection mechanism TBD — pending checklist item.]
Can I return an international order?
gugu Doggie and gugu Doggie Senior are not eligible for change-of-mind returns (this matches our policy in Japan, where pet beds are excluded from the trial program). If your item arrives damaged or incorrect, contact us within 5 days of delivery with photos and we will arrange a replacement at no cost.
Does the 45-day trial apply to international orders?
No. The 45-day trial applies to human sleep products delivered within Japan only.
How do I set it up?
Very simple. Illustrated instructions are included in the box. We recommend placing the mattress on a bedframe: improved airflow underneath helps prevent moisture, mold, and damage. You can use it without a frame, but please stand the mattress up regularly to air it out.
How do I prevent mold?
The gugu Mattress is designed for high breathability and heat dispersal, with Japan's rainy season and hot weather in mind. Placing it on a bedframe at least 7 cm off the floor keeps air flowing underneath and helps protect the mattress from trapped moisture and mold.
How do I care for the mattress cover?
For spot stains, dab gently with a cloth or soft sponge and a neutral detergent. The top section zips off for hand washing or machine washing on a delicate cycle. Air dry in shade. No tumble drying. Note: always use the delicate cycle; shrinkage or zipper damage voids the warranty. Dry cleaning is not recommended for the same reason. Avoid bleach and other harsh chemicals.
Can I use a futon dryer or electric blanket?
Yes, safely up to 70°C for 1 hour, or 50°C for 2 hours. Heat may temporarily soften the urethane foam; it returns to its original firmness when cool. Damage from overheating is not covered by the warranty, so please use at your own discretion.
Should I use sheets?
Yes, we recommend sheets for long, clean use. The gugu Mattress follows standard Japanese (JIS) sizing, so choose sheets to match your size.
Should I use a mattress pad or protector?
As you prefer. Pads and protectors keep the mattress clean but may affect breathability, airflow, and the cool feel. The top layer is breathable Tencel fabric with a zip-off washable design, so it stays clean either way.
Where can I try the gugu Mattress? (Japan)
We don't operate costly showrooms. We return that saving to our customers. Instead, the 45-day trial lets you test the mattress properly at home. If it doesn't suit you, collection is free for customers in Tokyo's 23 wards and Osaka City. See Returns & Trial below.
Can you take away my old mattress?
We don't currently offer old-mattress collection. Please contact your local recycling service or municipal office for proper disposal.
How long does assembly take? Can one person do it?
About 10 minutes (unboxing not included). No tools: no screwdriver, no hex key. The structure is simple enough for one person, even if you don't usually assemble furniture.
The parts won't fit together cleanly. What should I do?
Each part is precision-cut and designed to fit easily at the correct angle. Don't force them. Adjust so each part meets at a right angle as you assemble.
What is the maximum load?
Total load capacity: 400 kg.
Which mattress sizes fit?
The frame is designed to fit the gugu Mattress exactly, and follows JIS standards, so any maker's mattress in these sizes fits: Single (W)97 × (L)195-200 cm · Semi-double 120 × 195-200 · Double 140 × 195-200 · Queen 160 × 195-200.
Can I use a futon instead of a mattress?
We recommend mattresses or futons at least 15 cm thick.
What is the bedframe made of?
No MDF or plywood: repurposed rubberwood throughout. Rubberwood is a dense hardwood known as an environmentally friendly timber: scratch-resistant, strong, and durable. Each frame is individual, with the natural grain and handmade character of real wood.
What colors are available?
Natural, Brown, and Espresso, each with a premium finish. Because the frame is 100% real wood, each one has its own distinctive grain and slight color variation.
Where is the bedframe made?
At our partner factory in China, a partner we spent months finding, chosen for precise craftsmanship in small production runs to guarantee the highest quality.
How is the bedframe delivered? (Japan)
In two boxes (three with the optional headboard), free of charge, sized to carry through elevators, doorways, and stairs. One person can manage it; two make it easy. Box dimensions: Single: Box 1: 213×25×18 cm (25.5 kg), Box 2: 113×43.5×14 cm (17 kg), Headboard: 28×28×82 cm (4.6 kg). Semi-double: Box 2: 136×43.5×14 cm (21 kg), Headboard 5.5 kg. Double: Box 2: 156×43.5×14 cm (23 kg), Headboard 6.3 kg. Queen: Box 2: 176×43.5×14 cm (27 kg), Headboard 6.7 kg. (Box 1 is common to all sizes.)
What is the headboard?
It sits between the mattress and the wall (or any flat surface behind the bed), uses the same premium support foam as the gugu Mattress, and comes with a woven linen cover.
Is the headboard cover washable?
Yes, it removes easily. Machine wash on a delicate cycle and dry fully before use.
How do I assemble the gugu Doggie?
Very simple. Illustrated instructions are included in the box.
Is the gugu Doggie washable?
Covers: the outer cushion cover and center cushion cover are removable, and can be hand washed or machine washed on a delicate cycle. The white waterproof cover around the foam can also be removed and washed the same way. Zip closed, wash cold, and air dry fully before use. No tumble drying. For spot stains, dab gently with a cloth or soft sponge and neutral detergent. Always use the delicate cycle; dry cleaning is not recommended (shrinkage and zipper damage), and avoid bleach and harsh chemicals.
Foam: please do not wash the urethane foam, as moisture left inside can cause mold. If the surface gets wet, wipe with a dry cloth and dry fully in a well-ventilated place.
How do I assemble the gugu Huggie?
Is the gugu Huggie washable?
Full cover: zip closed, hand wash or delicate cycle in cold water, air dry fully. No tumble drying. Center cushion waterproof cover (wash only when soiled): remove the cushion, zip closed, hand wash or delicate cycle in cold water, air dry fully. For other stains, dab with neutral detergent on a cloth or soft sponge. The cushion body itself is not washable.
What payment methods can I use? (Japan)
Credit card (VISA, JCB, Mastercard, American Express), convenience store payment, Amazon Pay, or SmartPay (3 installments, no fee). Orders are online only. We cannot take orders or payment by phone. Cash on delivery and bank transfer are not currently available. Notes: credit cards are charged in one payment (use SmartPay for installments); convenience store payment is cash, single payment, at Lawson, 7-Eleven, FamilyMart, Ministop, or Daily Yamazaki; convenience-store-paid orders incur a ¥600 fee on returns.
Can I ship to a different address from my billing address?
Yes, no problem. The billing address must match the address registered to your credit card; the delivery address doesn't affect it.
I didn't receive an order confirmation email.
We send an automatic confirmation after every order. Please check your spam folder first. If you still can't find it, contact us with a PC email address (Gmail, Yahoo, etc.) or call 03-6821-2772.
How do I cancel my order?
Contact gugu Customer Support.
What happens if I miss the convenience store payment deadline? (Japan)
Orders are confirmed on receipt of payment. The payment slip number is valid for about 3 days from order; if payment isn't confirmed by then, the order cancels automatically.
Can I get a receipt?
Yes, the order confirmation email contains a receipt download link at the bottom.
How much is shipping?
Free throughout Japan, excluding Okinawa and remote islands (we cannot ship there). International shipping is calculated at checkout by size and destination.
Can I choose a delivery date? (Japan)
Yes, at checkout. Weather and traffic may affect delivery; for convenience store payment, stock and payment timing may also affect your preferred date, so please allow margin.
Can I change the delivery date or address? (Japan)
Yes, contact gugu Customer Support with your order number, name, and the change you'd like.
Do you ship to Okinawa or remote islands?
No, we're unable to deliver to Okinawa Prefecture or remote islands.
How many days does delivery take?
Japan: normally 1-3 business days. International: approximately 10-15 business days from dispatch.
What is the gugu Mattress 45-day trial?
The trial is for you. Research shows most people want to actually sleep on a mattress and move around on it to judge the fit. A few minutes in a showroom isn't enough. Notes: the trial starts on delivery day; one trial per address; with multiple mattresses in one order, one item is eligible for return/refund; collection is free in Tokyo's 23 wards and Osaka City, ¥7,500 per mattress elsewhere; convenience store payments incur a ¥600 fee; no need to keep the box; a minimum 14-day trial is required (the body takes 2-3 weeks to adjust). Wrong-size orders and size changes are not eligible.
What is the gugu Bedframe 45-day trial?
Try it at home for 45 days; if unsatisfied, we accept return and refund within 45 days of delivery. Trial starts on delivery; one per address; one set per order eligible; return shipping ¥2,500 nationwide; convenience store payments add ¥600; the frame must go back in its original shipping box. Please keep the box during the trial.
What is the gugu Huggie 45-day trial?
Applies only to purchases made on the gugu online store during trial campaign periods. Same conditions: starts on delivery, one per address, one item per order, return shipping ¥2,500 nationwide, ¥600 convenience store fee. Pack the Huggie in the storage bag we send and hand it to the collection carrier on the agreed date.
Does the 45-day trial apply to gugu Doggie / Doggie Senior?
No. The trial covers the gugu Mattress, gugu Perfect Fit, gugu Bedframe, and gugu Huggie only. gugu Doggie and gugu Doggie Senior are not eligible.
How do I make a return?
Contact gugu Customer Support with your order number; we coordinate the return and arrange collection. Once the return completes, we refund the full purchase price to your original payment method. Return shipping: Mattress/Perfect Fit ¥7,500 nationwide (free in Tokyo 23 wards and Osaka City); Bedframe ¥2,500; Huggie ¥2,500 (campaign purchases only). One item (set) per order is eligible; a minimum 14-day trial applies to mattresses.
What does the warranty cover?
If a defect occurs under proper use, we exchange for an equivalent product or repair free of charge. Mattress: 10-year warranty. Bedframe: 5-year warranty. See our Terms of Service for details.
Can I change the size?
Wrong-size orders and size changes are not covered by the 45-day trial return/refund. Please confirm sizing before ordering, and contact Customer Support if unsure.
My item arrived defective or incorrect.
We'll exchange it for an equivalent product. Contact gugu Customer Support within 5 days of delivery.
I contacted you but haven't heard back.
We normally reply within a few days. Replies spanning weekends and holidays may take longer. Thank you for your understanding.
gugu Senior
$113.00
Choose options
Tax included. See shipping & import costs
Singapore import GST (9%) is collected by the courier on delivery, not at checkout.
From gugu Sleep, a company built on sleep: beds for every stage of your dog's life.
For their very first sleep
Puppy
For every night's rest
Doggie
Designed with age and joints in mind
Senior
For time together as a family
Huggie
Care for senior dogs, given shape.
With age, that one step into bed can begin to feel uncertain. A safe slope entry and a one-piece cover construction, with no steps or gaps, support even the moment of getting in and out. Turning “I want to rest” into ease without hesitation: that is the thinking behind gugu Senior.
For dogs whose bodies are changing.
A long life is not always a healthy one.
Sleep is essential to recovery, immunity and easing stress. A good sleep environment supports a healthy life.
SUPPORT
The same high-performance foam as our human mattresses, tuned for dogs. Two layers, soft memory foam over firm high-resilience support, are designed to distribute pressure and ease the load on legs, hips and joints, for comfortable rest at any hour.
COMFORT
Cooling gel, for the warmest months. Dogs aren't built to regulate body temperature the way we are. Cooling gel inside the memory foam is designed to absorb heat and help keep the surface comfortable, even at the height of summer.
WATERPROOF
Accidents happen; the bed is ready. Beneath the covers, the foam is wrapped in a thin waterproof layer, so the place your dog spends most of the day stays clean and protected. Reassuring for your dog, and for you.
WASHABLE
A clean bed, without the effort. Dust mites and bacteria build up in any bed over time. The cover slips off easily and goes straight in the wash, so everyday care stays simple.
Good sleep, for good health, every day.
We want them to sleep soundly, “gugu-gugu,” as we say in Japan. The two-layer construction was designed around how dogs actually sleep, for rest without stress.
❶ Memory foam: the upper layer fits the body for comfort. Cooling gel inside is designed to absorb heat and help keep the surface at a comfortable temperature.
❷ High-resilience foam: the dense, durable lower layer supports the foam above it, and your dog, without giving way.
もし合わなかったときは、⏎次のワンちゃんへ。
gugu's dog beds are designed to provide a comfortable sleep for most dogs.
However, they may not be the perfect fit for every dog.
For such cases, we have created a "rehoming program" that differs from traditional returns.
This system offers the following benefits:
・ You can try it out with peace of mind.
・ You can reduce waste in a sustainable way.
・ It contributes to supporting animal welfare organizations.
・ You can maintain hygiene.
▶︎Click here for details on the Dog Donation Program
A bed that stays close as your dog changes.
Support adjusts to your dog's age and condition by changing parts and covers, nothing more. Built with knowledge from human mattress-making, it is designed to be used for years.
Why owners choose gugu Doggie.
Gentle support, not just softness
Human sleep engineering, for dogs
Designed to last
Made to adapt
Calmer nights, gentler mornings
Built for everyday life
No. It suits any dog who needs an easier way in and out: older dogs, of course, but also dogs who hesitate to jump and dogs unsteady on their legs or balance.
The core support design is the same. gugu Senior adds a safe slope entry and a one-piece cover construction, with no steps or gaps.
Yes. As part of gugu's lifetime design, gugu Senior is built to be used for years, adapting to your dog's age and body.
Yes. The cover removes and washes, so everyday care stays simple.
better sleep, longer life
Gentle on your dog's body today, and designed to keep up with the changes ahead.
Overall rating: 4.470117 / 5 from 1623 reviews.
The guguドギー シニア dog bed is praised for its comfortable design, high-quality materials, and ease of use. Customers appreciate the washable cover and the bed's ability to provide a peaceful sleep for their dogs. The bed's simple yet fashionable design fits well in any room, and its sturdy construction ensures durability.
Review topics: [].
"14歳になるシニア犬に。 若い頃はよくある柔らかいクッションのベッドを使っていましたが、噛んで振り回しては綿を出すのでそれ以来ベッドは使っていませんでしたが、歳を取りソファーや飼い主のベッドにジャンプして登ることができなくなり、フローリングの床で寝ることが多くなったので購入しました。 SかMで悩みましたが、我が家のシュナは9.5キロと大きいので、大は小を兼ねると思いMを買って正解でした。 ゆったりと横になっても余裕があり、縁に頭を乗せてグッスリ寝ています。 シニアは手前がスロープのようになっているので、乗り降りもし易いようです。 お値段はお高めですが、品質も硬さも良く買ってよかったです。"
"フレンチブルドッグのぼんすんが7歳になり、熱中症になってしまったことをきっかけに良いベットをプレゼントしたいなと思ってこちらの商品を見つけました。あごを段差に乗せて床にペタンと寝てることが多いので、もふもふして柔らかすぎるベットより、しっかり形があって、乗っても形が崩れないのがいいと思ったのと、クーリングジェルが入ってるみたいで、ゆっくり寝られるかなと思い購入を決めました。Mサイズなら14kgオーバーのぼんすんでも余裕です。大型犬のこてつも乗れちゃいます。実際のところぼんすんは床好きなのかたまに乗ってくれてるくらいですが、こてつも使える大きさだったので良かったです。強いて言うなら値段が…人間の私もそんな高いマットレス使ってない笑 でも10年くらい使えるって書いてあったし、替えのカバーも売ってて一緒に買ったので、ちゃんと長く使えればコスパは悪くはないかなと思いました。"
"久しぶりにパピーをお迎えしどんなベットにと悩んでいたところ娘が良さそうだよ！と見つけてこちらを選ばせていただきました。10キロ前後になる予定なので中サイズを購入今はすっぽり収まっていますが大きくなっても問題なさそうしっかり大きさありよかったです。中型犬以上になるとなかなか選べずでしたが見た目も落ち着いていて気に入っています。 パピーちゃんもおもちゃを持ってはすっかり落ち着いてベットで遊んでいます。洗い替えも購入しておいてよかったです！トイレ覚えるまでは何回か洗いました。"
"・値段の割に底に滑り止めがないのが惜しすぎる。。 ・真ん中が取り外せるのでうちの子はホリホリして分解しちゃう。仕方ないので自分で縫い付けました。 寝心地は良さそうなんだけど… 2.5キロなんでXSにしたけど、Sでもよかったかな。"
"うちの子は16歳のシニア犬ですが 届いたその日から 迷う事なく直ぐに気持ち良さそうに横になっていました 大切なワンちゃんに是非試してもらいたいと思うベッドです❣️"
"9歳、シニア期の愛犬に何かいいベッドを…と探しているときに出会いました！ 届いてすぐお気に入りにベッドになってます。ちなみに同居犬もモカがいない隙を狙って使ってます。 クッションが柔らかすぎず、程よい反発。 ただ、しばらく寝ていると夏は少し暑いようで、我が家ではベッドの上に涼感ジェルマットを置いてます。"
"6.8キロのペキプー用に購入しました。 お部屋に置いた途端、自分のだと認識して上に乗ってくつろいでしました。 Mでもいいのかな？と思いましたが広々使って欲しくてLにしました。 体を伸ばして寝ている姿を見ると大きいサイズにして正解でした。 カバーが洗える点も衛生的でとても良いです。"
"今まで薄めのベッドを使用していました。ただ、外出時にはお留守番の時間が長くなることもあることから、少しでも快適になるようにと思いグーグードギーを購入。商品は期待通りしっかりした作りで、寝心地も良さそうです。また、ベッドカバーが洗えるのはやはりポイントが高い。 もっと早く買ってあげたかったなと少し後悔しました😢おすすめです"
"１１歳の誕生日プレゼントで購入しました 毎日のお気に入りはソファーの上 まだお気に入りとまでは言えませんが将来、ソファーに上がれなくなった時に使ってくれたら良いなと思ってます😄 体重があるので、歩いた時に沈むのがちょっとお気に召さない感があります 体重に応じて硬さが違うと良いと思いました"
"我が家のトイプードルは、7キロのデカプーなので、Mサイズでピッタリでした！警戒心の強いタイプですが気に入ったようで初日からguguドギーで寝ていました。少し高くなっているフレームの部分にアゴをのせて家族を観察したり眠ったりお気に入りの場所になっています。 インテリアにも馴染んで、良いお買い物ができました。大満足です！"
Monday to Friday, 10:00 AM to 5:00 PM (JST)
Closed weekends and public holidays.
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